Wednesday, January 15, 2014

Apple refunded EUR 24 million for purchases of less ... - The World

Apple

reimburse at least $ 32.5 million (24 million euros) to parents who complained when they received bills “apps” bought for their children without permission of the largest, the U.S. government reported .

Under the terms of an agreement between Apple and the Federal Trade Commission (FTC), the company also change their billing practices to ensure you get the express and informed consent of consumers before to charge them to the account for purchases of “applications” for mobile.

This agreement is a victory for consumers harmed by unfair bills Apple, and gives a signal to employers: whether you do business in the m undo or cyber mall , fundamental consumer protections apply, “he said in a statement the chairman of the FTC, Edith Ramirez ..

“There may be charged to consumers for purchases you did not authorize them,” he added.

FTC complaint alleged that Apple violated the law when padresde not informed that, by entering a password approve the purchase of an “app” and 15 minutes of additional purchases Unlimited their children could do without further involvement of the elderly.

Apple offers many games and videos for children in their App Store that allow users incur charges within the application. Many of these charges are for items or virtual currency used in a game. The charges range from 99 cents to $ 99.99.

According to the FTC, Apple has received tens of thousands of complaints for purchases of unauthorized apps made by children. “ One consumer complained that his daughter had spent $ 2,600 in the ‘Tap Pet Hotel’ , and other consumer application realized unauthorized purchases made by children, for more than $ 500 in the applications and ‘Dragon Story’ ‘Tiny Zoo Friends’ “said the Commission.

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