Seoul.- Samsung Electronics announced today that offers phones replacement to the users of the Galaxy Note 7 with international flights from South Korea, after the united states and other countries banned the device in the aircraft.
"We have opened a counter in the Incheon International Airport so that users can change their Galaxy Note 7 for a terminal of another model", said to Efe a spokesman for the company, headquartered in Seoul, without specifying whether this measure will be extended to airports in other countries.
Samsung you have opted for this measure after news that the transport authorities of the US, Canada, Israel and Japan, in addition to airlines of other countries, have prohibited to carry on board the plane -even off – the Galaxy Note 7 after several cases of ignition and the consequent withdrawal of the product in the markets.
In the case of South Korea, which is next to US. it is the country where they have sold more Galaxy Note 7 since it reached the stores in August, the Ministry of Transport of time has not imposed any restriction on the model in national or international flights.
Meanwhile, Samsung Electronics, who initially blamed the fires on defective batteries, has begun a large-scale investigation to determine the causes of the problem after some of the revised models also burn.
The company has put to work in the case of "many" engineers "that examine thoroughly the processes of engineering, manufacturing and quality control of the product" to try to find the cause of the fires in the terminals, according to the spokesman.
"we Considered every possibility and we’re working against the clock to get to the bottom of the problem", said the representative of the multinational south Korean, which also cooperates with the swiss company SGS specialized in inspections and quality control of products.
In parallel, the Government of South Korea has embarked on another investigation with the collaboration of the Samsung.
After catching fire several Note 7, the company ordered in September the review of approximately 2.5 million phones, but eventually withdrew the product from the market this month at the if the problem persists.
Samsung estimated operating loss of about 6,1 billion won (about 4.892 million euros/5.384 billion) between July this year and march next by the fiasco of the Galaxy Note 7.
in Addition, has calculated a negative impact of around 3.5 trillion won (2.800 million euros/3.100 million dollars) in operating profit of the next two quarters. EFE
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